The Mid-South storm season is the reason we exist
Memphis sits at the northern edge of what forecasters call Dixie Alley, the corridor from the Gulf Coast up through Tennessee where spring supercells produce more damaging wind, more large hail and more nighttime tornadoes than almost anywhere else in the country. The same storms roll over DeSoto County and cross the river into Crittenden County without slowing down. Every year between roughly March and June, and again in a shorter fall season, a share of the roofs across the region get hit, and most of the roofing and restoration work we do starts with one of those storms.
Storm damage comes in three main kinds. Hail bruises asphalt shingles by cracking the mat under the granules; it is nearly invisible from the ground, and the roof fails a season or two later when the bruised spots let water through. Straight-line wind lifts shingle tabs on the windward slope, breaks their seal and tears them off in strips, and driven rain gets under whatever is left. Falling trees and limbs punch through the decking and open the house to the weather all at once. Each one needs a different response, and all three are usually insurance claims.
What we bring to a storm is the ability to do all of it: secure the property, document the damage in the format the adjuster needs, meet the adjuster, repair or replace the roof, and restore the gutters, siding, structure and interior that the same storm damaged. One project manager, one claim.
- Emergency tarping and board-up to stop the damage getting worse while the claim is worked out. Emergency services.
- Hail inspection and documentation: test squares, chalk-marked hits, photographs, and a report the adjuster can use.
- Wind damage repair: lifted, creased and missing shingles replaced and resealed, not glued back down.
- Tree and limb damage: debris removed, decking and framing repaired, roof rebuilt.
- Everything else the storm hit: gutters, siding, fascia, windows, fences and the interior below.
- Insurance claim managed from the first photograph through the adjuster meeting to the final invoice. How claim assistance works.
How we handle storm damage
Stabilize
If the roof is open or water is coming in, the first visit is about tarping, board-up and, where needed, water extraction. Nothing else matters until the property has stopped taking on water.
Inspect and document
A full roof and property inspection, photographed and described the way insurance adjusters expect: number of hits per test square, creased shingles, collateral damage on soft metals, interior water trails. This is the evidence the claim will be decided on, and we capture it before anything is disturbed.
Meet the adjuster
We are on site for the adjuster's inspection with the documentation ready and walk them through the damage. Claims that are under-scoped at this stage run out of money before the work is finished; this meeting is where that gets prevented.
Repair or replace
Once the scope is agreed, the permanent work is scheduled. Wind damage to a sound roof is usually a repair; hail damage across the roof is usually a replacement; tree damage is a structural repair plus a roof section. We tell you which and why.
Restore the rest
Gutters, siding, fascia, soffit, windows and the interior are restored under the same claim by the same project manager. You are not coordinating four contractors.
Why Mid-South homeowners choose LASIM after a storm
We have reversed denied claims
A storm-damaged roof claim that the insurer denied outright was fully approved after we inspected, photographed and presented it properly. That is the standard on every claim.
Whole-property, one claim
Roof, gutters, siding, structure and interior under one scope and one project manager.
Fast to stabilize, careful to rebuild
The emergency visit is about stopping the damage. The rebuild is done once, to the same standard as new work.
Local, and there after the storm chasers leave
Out-of-state crews arrive after every big storm and leave before the warranty matters. We are on Winbrook Drive, and we will still be here.
Storm Damage Questions
Hail damage on shingle almost always looks fine from the ground. The damage is bruising in the mat under the granules, and it takes a trained eye on the roof to find it. Check the soft metals first: dents in gutters, downspouts, vent caps and the AC condenser are the tell that the hail was big enough to damage the roof. Then get the roof inspected while the damage is still claimable.
It depends on the policy, and some policies now have short windows of a year or less for storm claims. The longer you wait the harder it is to tie the damage to a specific storm, and the more likely the insurer argues it is wear. Get inspected soon after the storm; if there is damage, file promptly.
If the roof is open, call us first so the property gets secured. Otherwise, get the inspection first. Filing a claim on a roof that turns out to have no claimable damage still goes on your record; an inspection tells you whether there is a claim worth filing, and if there is, you go into it with the documentation ready.
Maybe. After every major storm, out-of-town crews canvass neighborhoods, and some are legitimate and some are not. Do not sign anything at the door, especially an assignment of benefits or a contract contingent on the claim. Get a second inspection from a local company that will still be here next year, and check the company's Google reviews.
Weather claims are generally treated differently from claims you caused, and in a region that gets hit as often as the Mid-South, insurers expect them. Rates in the area tend to move with the region's storm history rather than one household's claim. We cannot speak for your insurer, but a legitimate storm claim is what the policy is for.
Not with us. Gutters, siding, fascia, windows, fences, the structure under the roof and the interior below it are all part of what we restore, and they are all normally part of the same claim. One project manager scopes and runs the whole job so the pieces are done in the right order.